Dispatch & Delivery

Delivery to mainland UK is free on orders over £60

On orders under £60 the below delivery charges apply;

All Items - £3.99 (Royal Mail 48 hr tracked) or £4.50 (Royal Mail 24 hr tracked)

XL Personalised Zipped Pouch - Additional £3.00 (Royal Mail 48 hr tracked) as this is a hand personalised item which is dispatched from a different location to our ready to go stock.

Please note orders are usually dispatched within 1 - 2 days of being placed (personalised items are 10-14 days).

Helen x

Returns

We hope that you'll love your item(s) as much as we loved creating them but if you do need to make a return here's how;

1) Head to https://www.royalmail.com/track-my-return#/details/8576 

2) Enter your order number beginning with #

3) Arrange & pay for your return at your convenience, please pop your name & order number in your parcel.

Please note we only offer free returns for faulty or damaged items, otherwise it is the buyer's responsibility to pay for return postage. A full refund* will be returned to your original method of payment within 2-3 business days of us receiving the item. Dure to the personalised nature, returns will not be accepted on our personalised items; please contact us if you have a problem with your personalised item.

*Your original postage cost will not be refunded.

We know it's hard to commit without touching and feeling something first, so please get in touch at hello@littleluggage.co.uk if you have any questions about one of our products before you place an order; we'd love to help!